As EFG Hermes continues to expand into new markets, we realize the importance of adapting our human resource processes at a faster pace. Our dedicated and skilled Human Resources team – which boasts seven SHRM Certified HR Professionals – works on a number of fronts to keep pace with growth and business expansion while simultaneously creating a welcoming and supportive work environment for the Firm’s employees.

Simultaneously, the HR team has fast-tracked digitization of key employee services to streamline HR functions and make things easier for employees in diverse locations. On another level, HR continues to fine-tune its flagship professional development programme, The Academy. Tailored training programmes on critical issues such as ESG integration are also offered to ensure that employee skills are consistently in tandem with evolving business needs.

The Academy: Investing in Knowledge

EFG Hermes’ employees are the key drivers of the Firm’s success, and we pride ourselves on being able to promote from within our own talent pool. Their diligent work ethic and tireless dedication have built EFG Hermes into the regional powerhouse that it is today and capture new growth opportunities in emerging and frontier markets across the globe. Competition among financial institutions in the region is high. Our HR Department is responsible for ensuring that we remain a competitive employer in all of our markets through innovative ideas to attract, develop and retain talent at all levels of our operation.

The Academy, launched in 2018, is EFG Hermes’ flagship employee development platform. The Academy uses a blended learning approach that includes classes, workshops, discussions, reading circles, and on-the-job activities to deliver effective learning tailored to various stages of employees’ careers within the Firm. Each level of The Academy equips employees with the knowledge and competencies needed to lead positive transformations within their divisions, thrive in their careers, and shape the Firm’s future success. Currently, four levels are available. In 2019, 63 employees from Egypt, Kuwait, KSA, Oman and the UAE participated in The Academy courses.

63

Participants

3

Locations

1542

Training hours

A Global Outlook

Now that EFG Hermes has a footprint in 13 countries, the team has become increasingly multicultural. One of the key areas that has seen extensive focus from HR is the need to understand the different norms, cultures and regulations in diverse geographic locations across four continents. The HR team has made a remarkable effort to review and enhance policies and procedures to reflect both the unique aspects of different geographies and the core tenets of EFG Hermes’ identity. Teambuilding events and exercises as well as localized onboarding packages have also been developed to encourage a sense of ownership and inclusion

At EFG Hermes we celebrate individuality and encourage those who have a passion for their work, as well as activities away from their desks. Short segments and stories are broadcast on the Firm’s social media to introduce team members in different locations, promote inclusion and ownership, and celebrate the benefits of a multicultural and diverse working environment.